Hotly Debated Topics

Overview At Amazon, narratives (one to six page max) were used as a decision making mechanism. Narratives are written for operational planning, new product ideas, launch decisions, hiring, etc. – for every decision. Oftentimes, there are decisions that need leadership approval or their guidance. For such cases, it is important for the team to focus […]

Input and Output Metrics

Introduction The metrics play a crucial role in assessing progress and steering business decisions. Due to its significance, it is important to clearly define the right metrics that are aligned with the goals of the business. Wrong metrics can lead to teams optimizing the wrong part of the business and may also get wrongly incentivized. […]

One-way vs two-way door decisions

Introduction One-way vs two-way door decisions is an effective tool to make decisions that are right and fast. Speed and accuracy of decisions are two main parameters for success in business and this framework helps decision makers and leaders to do just that. Introduced by Jeff Bezos in one of his shareholder letters, Amazon widely […]

Working Back Plan

At Amazon, “working backwards” was embedded in everything – even in the daily work product managers did. Working backwards helped in drafting a clear plan of action for any goal – critical issue, executive presentation, etc. It always starts with an end goal and drafting steps to reach that end goal. We called it a […]

Tenets

What are tenets? Tenets are the principles that guide decision making for the teams. They are the key values that the teams abide by and represent their work. Tenets explain how the team approaches the problem and how they deal with conflicting priorities. They are the tie-breakers and enable teams to make hard trade-off decisions. […]

Mechanisms

What is a mechanism? Mechanism at Amazon is a business process to solve any recurring problem. It is a process through which leaders can ensure certain visibility on the business without getting involved in day to day operations. The mechanism allows anyone at Amazon to ensure that problems or errors are prevented once they have […]

Building trust as PM

Reference: https://medium.com/swlh/building-trust-as-a-product-manager-9f0badb5cee4 Summary: Great PMs have strong ownership, bias for action, deliver results with impact Communication and stakeholder management is one of the key skill sets Building trust through relationships Making time for 1:1s Decide proportion of your time you want to dedicate to your 1:1s Identify people for 1:1s. They should be likely your […]

Cross functional communication

Reference: https://medium.com/@charlenedavidoff/mastering-the-art-of-product-communication-46aa7a07ed7a Summary: The cross functional communication has 4 dimensions: What are we saying? (Content) To whom we are saying? (Audience) When we are saying? (Frequency/Timing) How are we saying? (Format) Content: Write down the list of questions that get asked frequently Try to categorise the questions together Focus on the questions related to delivery […]

How to be strategic

Reference: https://productcoalition.com/how-to-be-strategic-even-if-you-cant-set-the-tone-70cbe0621499 Summary: Strategy: a high-level plan to achieve one or more goals under uncertainty Many times executives do feel that there is a gap in their understanding when defining the strategy but they do not really know and hence cannot address it. It is the product leader’s responsibility to identify this gap and look […]