Reference:

https://medium.com/swlh/building-trust-as-a-product-manager-9f0badb5cee4

Summary:

• Great PMs have strong ownership, bias for action, deliver results with impact
• Communication and stakeholder management is one of the key skill sets
• Building trust through relationships
  • Making time for 1:1s
    • Decide proportion of your time you want to dedicate to your 1:1s
    • Identify people for 1:1s. They should be likely your core team, stakeholders and leadership
    • Setup weekly, bi-weekly, monthly 1:1s depending on what suits your relationship
    • Add collaborative and running docs, maintain a regular “Important but not urgent” points
  • Maximize value from 1:1s
    • Share and provide context: Over communicate in your 1:1s, explain your rationale behind certain decisions you make, repeat the vision of the product, help people understand how you think
    • Listen carefully: Be interested in listening to them, develop empathy, discuss how can you solve their problems
    • Praise and ask for feedback
  • Approaching each relationship
    • Your core team: 
      • Engineering Lead, Engineers, Designers, Data Scientist 
      • Explain them the vision in a repeated way
      • Help explain the business and data driven decisions that you make
    • Your stakeholders
      • Operations, Sales, Marketing, Customer Support, etc.
    • Your leadership
      • Manager: Discuss progress, blockers. Important for your impact and career growth
      • Product Leaders: Preferably your skip manager. Discuss about the progress on the vision and how it fits to the company/organisation wide vision. Empowers you to share progress, explore new product opportunity areas and new ways to grow
      • Cross-functional leaders: Not a regular 1:1 but some touchpoint, engage in strategic discussions, helps in expanding scope of influence and improve your product thinking, evangelize your product vision